Shipping policy
Shipping Policy – ByCee Jewelry
At ByCee Jewelry, we aim to deliver your order as quickly and smoothly as possible.
📍 Shipping Regions
We currently ship to all countries within the European Union (EU).
🚚 Processing Time
Orders are processed within 1–3 business days.
📦 Delivery Time
Average delivery time for EU countries:
7–14 business days (depending on destination and customs flow).
🔍 Tracking
All orders include tracking. You will receive a tracking link once your package is shipped.
💰 Shipping Fees
Shipping rates are calculated at checkout.
Free shipping thresholds (if applicable) are shown during checkout or on promotional banners.
📭 Wrong Address
If the address is entered incorrectly and the parcel cannot be delivered, reshipping fees may apply.
📦 Lost or Damaged Packages
If your package is lost, never delivered, or arrives damaged, please contact us within 7 days of the expected delivery date.
We will investigate and offer a replacement or refund.
❗ Customs & Duties
All taxes and customs duties for EU shipments are generally included, but depending on your country’s regulations, additional charges may occur.